| Live Remote Computer Support |
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| Do you need a quick solution to a technical problem? With our live remote assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
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- How to obtain
remote support:
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Please call 954 634 0590 and select the option for technical support. A member of our support team will provide further instructions.
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How it works:
Step 1: Once you are on the phone with a member of our support team, you will be directed back to this page to initiate the
remote screen-sharing session. Complete the fields below, select your support representative from the drop-down menu and click the Click Here button.
Step 2: You are prompted to download a small virus-free plug-in.
Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
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Please select the Agent Indicated by Our Support Staff |
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